Laserfiche License Fingerprint error

convert to KB

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John Gallimore

Chief Technology Officer

Davie County Technology Solutions

123 S. Main Street

Mocksville, NC  27028

336-753-6040  ext. 6056

Mobile: 336-477-5345




From: Tiffany Marlow <tmarlow@daviecountync.gov>
Sent: Monday, October 5, 2020 10:11 AM
To: John Gallimore <jgallimore@daviecountync.gov>; Tony Scarlett <tscarlett@daviecountync.gov>; Joe Morgan <jmorgan@daviecountync.gov>
Subject: Laserfiche License Fingerprint error
 

Svr-lfweb was moved, so we had to do this for all apps that run on lf-web.


Open Laserfiche Directory Server on svr-lfapp


Click on the Settings tab at the top

image001png01D69AFF428AA9D0.png


Click on renew master license

image002png01D69AFF428AA9D0.png


Click on Overview tab at the top

image003png01D69AFF428AA9D0.png



Click on Server



Replace license file for all apps under lf-web

image006png01D69AFFEC434D60.png

Click on the app name (in blue)


Click on Get License (.licx)

image007png01D69AFFEC434D60.png


Rename the current license file to .old and paste the new .licx file into the same directory.


Use this link to see where the license files are located for the apps. Note: Most of ours are installed on the D: drive instead of C:

https://support.laserfiche.com/kb/1000988/license-file-locations


image008png01D69AFFEC434D60.png



Tiffany Marlow

Application Specialist

Davie County Technology Solutions

tmarlow@daviecountync.gov

336-753-6045



E-mails sent to or from this e-mail address that relate to the County of Davie are public records and may be subject to public access under the North Carolina public records law, pursuant to N.C.G.S., Chapter 132 as hereinafter amended.

Following files were uploaded: image001png01D69AFF428AA9D0.png, image002png01D69AFF428AA9D0.png, image003png01D69AFF428AA9D0.png, image006png01D69AFFEC434D60.png, image007png01D69AFFEC434D60.png, image008png01D69AFFEC434D60.png

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